privacy policy.

Effective Date: 1/1/2024

1. Introduction

This Privacy Policy outlines how Happiness corporation (“we,” “us,” or “our”) collects, uses, and safeguards the personal information of visitors and users (collectively referred to as “you” or “your”) of the Happiness website including both our hostels and resorts or any type of service found on the site.

2. Information We Collect

We may collect personal information when you visit our website, make a reservation, or interact with us. The types of personal information we may collect include:

– Contact information (such as your name, email address, phone number, and address)
– Payment details (credit card information, billing address)
– Reservation details (check-in and check-out dates, room preferences)
– Demographic information (age, gender, nationality)
– Communication preferences
– Information provided through surveys or feedback forms
– Social media handles (if you interact with us through social media platforms)

3. How We Use Your Information

We use the collected information for the following purposes:

– Managing and processing your reservations
– Providing customer support and responding to inquiries
– Sending important notifications related to your stay
– Personalizing your experience on our website and improving our services
– Sending promotional offers, newsletters, and updates (with your consent)
– Conducting market research and analyzing customer preferences
– Complying with legal obligations and preventing fraudulent activities

4.Sharing of Information

We may share your personal information with third parties only in the following circumstances:

– Service Providers: We may engage trusted third-party service providers who assist us in operating our business and providing the requested services. These may include payment processors, IT support, marketing agencies, and customer service providers.
– Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Security Measures

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the right to:

– Request the deletion of your personal information (subject to legal obligations)
– Object to the processing of your personal information
– Request restrictions on the processing of your personal information
– Lodge a complaint with a supervisory authority regarding our data processing practices

8. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our systems.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided below:

office@happinessphilippines.com

Please note that this privacy policy applies only to the Happiness corporation website and does not cover offline data collection or data collected through other channels.